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PV plant Transfer Request to a different Installer Account
In accordance with European data protection regulations, only the plant owner may request modifications to the installer account associated with their PV system.
There are 2 possible options:
- The owner can log into their SolisCloud account and modify it.
- Download the form attached to this article, complete it, sign it, and send it to technical support.
Modification via Webpage:
- Access the System Overview, go to the Info tab, and click on Edit Information.
- In the Basic Information tab, scroll down and click Find.
- A window will pop up. Enter the installer code or email, click Search, select the installer, and save the changes.
Modification via App:
- Log into the system and click on the Info tab.
- Scroll down and click on Modify Info.
- In the Basic Information tab, click on Organisation Code.
- Enter the installer code or email address and click Confirm Change.
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